
Getting Started
Referral Process
From a submitted referral to a decision — what happens, and when.
01
Referral details submitted
An ISC or another authorized professional shares basic, non-sensitive details through the referral form.
02
Reference number issued
You receive a reference number immediately, so you always have a way to track the referral.
03
Documents reviewed
Our intake team reviews the referral and lets you know if anything more is needed.
04
Consultation scheduled
We schedule a conversation with the individual and/or family to understand goals and fit.
05
Decision communicated
We follow up directly — whether the answer is a placement, a waitlist, or a referral elsewhere.
